Our team have been working from home since 23 March but we are still entirely focused on helping clients so you can still speak to us or email us; bookings for winter 2020/21 are open too. If you already have a booking with us, please read our Travel Information page for the latest Coronavirus (COVID-19) related updates before calling.
Built in typical mountain style with extensive use of stone and wood, Chalet des Neiges is made up of 5 attractive large chalets housing 32 apartments in total. After a long day on the slopes, you may choose to relax in the private indoor heated swimming pool, hammam or sauna. Chalets des Neiges also boasts an on-site restaurant and bar, fitness area, resort covered parking (400m away, subject to availability, state at time of booking, pre-bookable in advance but payable locally €40/car/week, max height 2.10m), bread and pastries delivery service (on request) and free wi-fi (in reception area only).
The pedestrian resort does not allow direct access to the residence reception from the car park. Access with your luggage can, therefore, be a little bit difficult.
La Pierce Neige restaurant at Outran 1 is excellent. Reception staff at Chalet des Neiges were efficient, friendly and very helpful.
The loan of cots and high chairs (subject to availability, advise at time of booking), raclette, fondue, pierrade sets is available from Reception. A washing machine is available (subject to the opening times of the reception).
The tasteful décor is traditional but modern, with wood much in evidence. The use of warm colours creates a snug and cosy atmosphere. All apartments at Le Chalets des Neiges are fitted and furnished to a good standard of comfort and convenience. They have: living/dining area (please note there is no sofa bed), private balcony, satellite TV and direct-dial telephone, fully equipped kitchen area with 4-ring electric hob, fridge, oven for larger apartments, microwave, dishwasher, kettle, toaster and electric coffee-maker.
1 bedroom apartment sleeping 2 (c 32m2): 1 twin bedroom (non-separable beds), bathroom and wc.
2 bedroom apartment sleeping 4 (c 40m2): 1 double bedroom and 1 twin bedroom (may have bunk beds), 1 or 2 bath/shower rooms and wc.
3 bedroom apartment sleeping 6 (c 65m2): 1 double bedroom and 2 twin bedrooms, 2 or 3 bath/shower rooms and 2 wcs. May be duplex/split level. Some apartments have a fireplace in the lounge.
4 bedroom apartment sleeping 8 (c 90m2): 1 double bedroom and 3 twin bedrooms (may have bunk beds), 3 or 4 bath/shower rooms and 2 wcs. Fireplace in the lounge.
5 bedroom apartment sleeping 10 (c 115m2): 1 double bedroom and 4 twin bedrooms, 5 bath/shower rooms and 2 or 3 wcs. Fireplace in the lounge. May be on 2 or 3 levels.
5 bedroom apartment with sauna sleeping 10 (c 115m2): double bedroom and 4 twin bedrooms (may have bunk beds), 5 bathrooms or shower rooms, and 3 or 4 wcs. Private sauna. May be duplex/split level.
6 bedroom apartment sleeping 12 (c 125m2): 1 double bedroom and 5 twin bedrooms, 6 bath/shower rooms and 2 or 3 wcs. Fire place in the lounge.
7 bedroom apartment sleeping 14 (c 165m2): 1 double bedroom and 6 twin bedrooms, 7 bath/shower rooms and 3 wcs. Fire place in the lounge.
15% off* all weeks (except 19/12, 26/12, 13/02, 20/02)
Prices per accommodation (not per person) including Eurotunnel crossing, self-catering in £s, per week
Fully equipped apartment, bed linen (with beds made on arrival), towels provided (2/pers/stay) and one sack of logs (for apartments with a fireplace; extra sack €10). Luggage storage, 1 private ski locker per apartment, a welcome cleaning kit.
Refundable deposit €500 (by credit card only), local tourist tax c €0.80/pers/day (+18yrs), end of stay cleaning from €47 (depending on size of apartment). Pets welcome €75/week (dog) and €40/week (cat).
Price is unless specified, per accommodation, per week, in £s Sterling, including a Standard Eurotunnel crossing from Folkestone to Calais with a car with Free FlexiPlus upgrade on selected dates on a self-catering basis. A supplement will apply for travel on certain peak dates. Other routes and operators available (including P&O routes from Hull to Zeebrugge or Rotterdam plus Brittany Ferries route from Portsmouth to Caen). Accommodation only deduct £240.
*Free upgrade to FlexiPlus on Eurotunnel
** Free upgrade to FlexiPlus on Eurotunnel. A travel supplement of £15 each way per car applies
*** Upgrade to FlexiPlus with Eurotunnel for £109 per car each way