Travel

Other routes and operators are available at an additional supplement (please refer to our transport page).

We can arrange travel for you on any specified date depending on availability. Crossings are frequent, so notify us of your preferred travel dates and times and we will book you on the closest one. (Supplements for P&O and Brittany Ferries may vary depending on the time and date you wish to travel as detailed on the transport page). Please note that the tickets are only valid during the relevant season eg. winter tickets are valid from December-April, summer tickets from May-November.

We have a number of en-route hotels in convenient locations, such as Reims, Troyes, Dijon etc and are happy to take care of arranging an overnight stop for you. View our en-route accommodation for further details and pricing.

If you want to organise your own travel arrangements, in winter, please deduct the relevant amount (as shown under the price table) per apartment or chalet or per person for hotels. This will give you the accommodation only price. Most of our resorts are within close distance of the major airports such as Geneva or Lyon. Please refer to our accommodation only page.

Sorry we do not arrange car hire.

We can pre-book your airport transfer by taxi from these airports - Geneva, Chambery, Grenoble, Lyon and Turin. Plus some trains stations too, such as Bourg St Maurice and Moutiers for instance. We can even arrange transfers across Paris if you are travelling by train and changing in Paris. Please see airport transfers or call us on 023 9283 9310 for further information.

Personal and medical travel insurance including Winter Sports cover (if you take part in winter sports activities) is a vital aspect to booking a holiday, giving you protection not only against some forms of cancellation but also unforeseen circumstances that could otherwise spoil your holiday. With this in mind, we require that all our clients have adequate cover in place and by proceeding with this booking you confirm that you have or will have suitable travel insurance cover in place prior to the holiday.

Your specific passport and visa requirements and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Passports need to be valid for at least 3 months after the date you plan to return to the UK and not be more than 10 years old at the date you enter France. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date so double check your passport isn't over 10 years old from its date of issue.

Customers are reminded that they should check with their own doctor for advice on medical requirements of the host countries. You should get a free UK Global Health Insurance Card (GHIC) or if you already have a European Health Insurance Card (EHIC) it will still be valid as long as it remains in date. The GHIC or EHIC entitles you to state provided medical treatment that may become necessary during your trip to an EU country (these are not valid in Switzerland for example). Any treatment provided in France is on the same terms as French nationals. The GHIC and EHIC do not cover all health-related costs, for example medical repatriation, ongoing medical treatment and non-urgent treatment. As these only provide limited cover, we require all our customers to have adequate holiday insurance cover. For treatment in any country you will need to produce your passport.

Post-Brexit, you are no longer able to use the previous pet passport scheme. You need an Animal Health Certificate (AHC) for your pet. You should contact your vet as soon as possible to arrange this as it can take up to one month to arrange this and relevant vaccinations. You can find out more here - https://www.gov.uk/taking-your-pet-abroad

Also from 1st January 2021, you are no longer allowed to take meat or milk, or products containing them into the EU.

Before travelling, you can check current guidance on travel to France https://www.gov.uk/foreign-travel-advice/france/ . You can also check for any other countries you may be travelling through https://www.gov.uk/foreign-travel-advice .

Currently the UK Home Office conducts exit checks at all UK airports and ports. Information that is included in passports or travel documents is collected for passengers leaving the country on scheduled commercial international air, sea and rail routes. The checks are carried out by staff working for the airline, rail or ferry operators. All data is processed in line with the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidentiality.

EES is a new automated system of border checks which launched 12 October 2025. It changes requirements for British and other non-EU citizens travelling to the Schengen area (which includes France).

The new system means you will need to create a digital record on your first visit to the Schengen area, at the port, Eurotunnel in Folkestone, Eurostar St Pancras,or at the airport on arrival. You don't need to do anything in advance. This involves submitting your fingerprints, having your photo taken and your passport scanned at dedicated digital booths. The system is being rolled out, but within six months of launch, this will replace the current system of having your passport manually stamped. Everyone will need to do this (even infants), however, children under 12 will only need to have their photo taken and passport scanned. There is no need to do anything before you travel, however, you should allow extra time to complete EES.

At the Port of Dover, Eurotunnel in Folkestone and Eurostar from St Pancras, EES will be carried out before departure as is currently the case for border checks. EES may take a few extra minutes to complete, so be prepared to wait during busy times at the border. Our blog has more information about EES at Eurotunnel LeShuttle with photos.

Once registered, your digital record will be valid for three years. If you enter the Schengen area again during the time, you will only need to provide one biometric (either a photo or a fingerprint) at the border when you enter or exit.

For more information visit gov.uk/entry-exit-system

ETIAS is the new system that will require non-EU visitors to the EU (such as British Citizens), who don't require a VISA, to apply for a Travel Authorisation. Implementation of this has been delayed until the last quarter of 2026. Find out more at europa.eu/etias