Administration Coordinator and Contracts Assistant
Peak Retreats, the leading French Alps specialist, is looking to recruit for the dual role of Administration Coordinator & Contracts Assistant. If you're looking for a busy and varied role, and you are fluent in French and English, this position could be for you.
Peak Retreats features over 75 ski resorts in France across its two brands (Peak Retreats and Ski Collection). Peak Retreats is the current holder of the Telegraph Travel award for Best Ski Operator, was the recipient of The Times Travel Editor's Award 2018, and has been voted Best Ski Company in Guardian and Observer Travel Awards multiple times. Peak Retreats also won Best Family Ski Operator in the Family Traveller Awards in 2018.
Administration Coordinator and Contracts Assistant
This varied and interesting dual role straddles our administration and contracting teams.
What is involved:
As Contracts Assistant you will support the product contracting team (consisting of the Senior Contracts Manager and the Directors) who work on our programme of winter ski and summer holidays to the French Alps. Duties may include dealing with product queries from our reservations team, liaising with suppliers, updating product descriptions and our pricing and back office systems.
As Administration Coordinator you will be responsible for all pre-departure administration ensuring that arrangements for all elements of clients’ holidays are booked correctly including any extras (lift passes, ski hire etc.), as well as ensuring that clients’ holiday documentation is correct for everything they have booked and that they receive this in a timely fashion.
This dual role requires a fluent French speaker with excellent English.
Peak Retreats is an award-winning tour operator. Providing the highest standard of care and support to our clients is an essential aspect of all roles in our company.
We are looking for someone with:
- Superlative attention to detail
- Fluency in French and English
- Strong organisational and time-management skills
- Commercial awareness
- A customer service-oriented attitude
- Excellent communication skills - verbal and written (in both French and English)
- The ability to work under pressure
- The ability to juggle multiple tasks at any one time, to be flexible and to reprioritise as necessary
- A self-motivated, proactive can-do attitude
- Experience of Microsoft Office programs in particular Excel
Desirable qualities/skills/experience:
- Previous experience in the travel industry
- A passion for travel and more specifically skiing and snowboarding
Job type:
Permanent, full-time
This role is based in our offices in Portsmouth.
If you feel you have the right experience and skills and would like to apply for this position, email Alison Willis alison@peakretreats.co.uk and tell us why you feel you are the candidate we are looking for. Please also attach your full current CV.
