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Disclaimer/Data protection/Privacy policy/Security policy |
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Company Address
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Peak Retreats Ltd 2.4 Central Point Kirpal Road Portsmouth PO3 6FH
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Telephone |
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0844 576 0170 |
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Opening hours
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9am - 6pm Monday to Friday (7pm in winter)
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Disclaimer
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We have made every effort to ensure that the
information on this website is accurate and all
information is updated regularly. However, all
holidays are subject to availability and may be
subject to price changes prior to confirmation of
your booking. |
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Jurisdiction |
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All agreements will be made in England and are governed by English law and are subject to the exclusive jurisdiction of the English Courts. Prices shown may change and are subject to availability. |
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Data-protection / Privacy Policy
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Peak Retreats Ltd complies with the UK Data
Protection Act 1998; We are registered data
controllers under this act. We will retain
details provided to us by you in order to enable your
requests for bookings and information to be processed
efficiently, to keep you informed of any relevant
information relating to your booking and to analyse
and understand better our customers' requirements. If
you believe that we are storing details relating to
you and that these are incorrect, please email us at
reservations@peakretreats.co.uk
and we will correct them as soon as possible. This
information will be stored in a central database,
controlled by our administrative staff and will be
accessible electronically. Security measures are in
place to ensure that our customers' data is not
accessible by any unauthorised persons. However,
persons such as IT systems suppliers may need to have
access to the system from time to time. |
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Cookies |
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'Cookies' are pieces of information stored on your hard drive by your browser which help our reservations systems to recognise who you are and what you wish to see, they also enhance your experience while using our site. Although Cookies do not contain personal information they do enable storage of information about preferences. Most browsers are automatically set to accept cookies, although you can refuse them if you choose. |
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External links |
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All the external links displayed on the Peak Retreats website are to non ABTA member sites at the exception of those displayed on our Why buy ABTA page and of course to www.abta.com. Please note that ABTA protection does not apply to non-member sites. |
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Financial security |
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In the unlikely event of our insolvency, any money paid to us would be refunded to you by ABTA or monies may be transferred to another ABTA operator with whom you make alternative holiday arrangements. Thus your money and your holiday are fully protected. Our financial bonding arrangements with ABTA comply with the Package Travel, Package Holidays and Package Tours Regulations 1992. Peak Retreats is fully bonded with ABTA for ALL arrangements that it offers and therefore not only for packages but also for each individual component booked separately. This means that accommodation only booked with us is protected for instance (it is not with many operators in the same way as flights only are almost never covered). This goes well beyond our legal requirement derived from the Package Travel Regulations and is the only total guarantee.
Peak Retreats is fully bonded with ABTA but does not require to hold an ATOL license run by the CAA as these are only for operators who offer flight inclusive packages that we don't offer. |
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Booking contract |
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Peak Retreats clearly display the booking contract
that you must agree to before we can accept your
booking. This can be found on the How to book pages
under Fair trading
terms. |
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For further information please call 0844 576 0170Opening times Mon-Fri 9am – 6pm (7pm Sept-Mar), Sat 10am – 4pm. Closed bank holidays and Sundays.
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