How to book your summer alps holiday |
Checking availability |
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Confirming your booking |
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Once you have visited our website or read through our brochure and selected your holiday… |
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In order to confirm your booking, we will need a deposit of 25% of the total holiday cost (excluding insurance premiums for which full amount is due at time of booking). This deposit can be paid by cheque, Visa, MasterCard or any debit card such as Switch or Delta. In the case of credit cards, we make a1.85% charge on all transactions in order to cover higher bankcharges.
When you make your reservation over the telephone, you will be given a reference which you should write down in the appropriate box on the booking form. Please note that when booking ferry crossing, it is a legal requirement for the ferry operators to have details of all passengers travelling, their surname, forename, sex and ages of children under 17.
A confirmation/invoice will follow within 7 days of making your booking. It details what has been reserved, the cost of your holiday, and the date by which the balance is payable. Please check the details on the confirmation carefully and contact us immediately if you have any queries, as a binding contract will come in force between us when we issue a confirmation invoice.
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Please call our reservations team on
0844 576 0170
to discuss your precise requirements |
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We should be able to confirm your reservation there and then but in some cases, we will need to call you back. You can also hold options for up to 24 hours on your selected accommodation. The option will expire if we do not receive a completed form and deposit, as outlined below. There is often considerable demand for the same accommodation during the peak weeks so it is advisable to book early to avoid disappointment. We also recommend that you have alternative choices and if possible other dates too.
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Paying the balance of your holiday |
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Your travel documents |
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The balance of your holiday is due no later than 8 weeks prior to departure. If the booking is made less than 8 weeks prior to departure, the total cost of the holiday is payable immediately. The balance can be paid by cheque, Visa, MasterCard or any debit card such as Maestro or Delta. In the case of credit cards, we make a 1.85% charge on all transactions in order to cover higher bank charges. We do not issue payment reminders but please note that any holiday which is not paid for by the balance due date may be cancelled without further notice and cancellation charges applied.
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Your travel documents will be sent to you two weeks prior to your departure. These will include a suggested route itinerary, accommodation vouchers with directions, Ferry, Eurotunnel or train tickets, resort information and where applicable, insurance documents and hotel vouchers.
Booking conditions
Click here to view our Fair trading Terms.
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What's included in your holiday cost: |
What's not included in your holiday cost: |
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Return mid-week ferry crossing with P&O on Dover-Calais |
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Ferry, Eurotunnel, Train supplements detailed on ferry page |
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All port taxes |
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Personal insurance premiums |
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VAT |
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Charges for facilities (unless otherwise stated) e.g sauna |
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Accommodation as shown on your invoice |
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Local tourist tax |
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B&B at hotels (unless otherwise stated) |
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Personal items such as telephone, drinks, room service |
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Electricity, heating, water and gas |
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Parking costs in resort |
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Any sport or activity equipment hire or lift passes |
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Deposits requested at self-catering locations on arrival |
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Credit card handling fees (1.85%) for deposits and balances |
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Linen and end of stay cleaning for self-catering (unless otherwise stated) |
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Reimbursement to apartment/chalet owners and hoteliers for any damage to their property
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To download our Booking Form in PDF format (Adobe Acrobat required - please click here for a link to the Adobe website where you can download this very useful application for free) click here and choose 'Save As' and then save the small document somewhere on your machine. You can manually type in your details on this form, but you won’t be able to re-save this form. Just print it straight out once complete.
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If you require further information please call the team on 0844 576 0170 or email summer@peakretreats.co.uk
Opening times Mon-Fri 9am – 6pm (7pm Sept-Mar), Sat 10am – 4pm. Closed bank holidays and Sundays.
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