The French Alps Specialist Email us: reservations@peakretreats.co.uk
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How to book your holiday

 

 

Checking availability

 

Confirming your booking

Once you have visited our website or read through our brochure and selected your holiday…

 

In order to confirm your booking, we will need a deposit of 25% of the total holiday cost (excluding insurance premiums for which full amount is due at time of booking). This deposit can be paid by cheque, Visa, MasterCard or any debit card such as Switch or Delta. In the case of credit cards, we make a 1.85% charge on all transactions in order to cover higher bankcharges.

 

When you make your reservation over the telephone, you will be given a reference which you should write down in the appropriate box on the booking form. Please note that when booking ferry crossing, it is a legal requirement for the ferry operators to have details of all passengers travelling, their surname, forename, sex and ages of children under 17.

 

A confirmation/invoice will follow within 7 days of you booking. It details what has been reserved, the cost of your holiday, and the date by which the balance is payable. Please check the details on the confirmation carefully and contact us immediately if you have any queries, as a binding contract will come in force between us when we issue a confirmation invoice.

 

Please call our reservations team on

0844 576 0170

to discuss your precise requirements

 

 

We should be able to confirm your reservation there and then but in some cases, we will need to call you back. You can also hold options for up to 24 hours on your selected accommodation. The option will expire if we do not receive a completed form and deposit, as outlined below. There is often considerable demand for the same accommodation during the peak weeks so it is advisable to book early to avoid disappointment. We also recommend that you have alternative choices and if possible other dates too.

 

 

Paying the balance of your holiday

 

Your travel documents

The balance of your holiday is due no later than 8 weeks prior to departure. If the booking is made less than 8 weeks prior to departure, the total cost of the holiday is payable immediately. The balance can be paid by cheque, Visa, MasterCard or any debit card such as Maestro or Delta. In the case of credit cards, we make a 1.85% charge on all transactions in order to cover higher bank charges. We do not issue payment reminders but please note that any holiday which is not paid for by the balance due date may be cancelled without further notice and cancellation charges applied.

 

Your travel documents will be sent to you two weeks prior to your departure. These will include accommodation vouchers with directions, ferry or Eurotunnel travel reference, resort information and, where applicable, ski extra vouchers and directions (such as equipment hire, lift passes or ski school) and insurance documents.

 

 

 

Booking conditions

Click here to view our Fair trading Terms.

 

If you require further information please call the team on 0844 576 0170 or email reservations@peakretreats.co.uk

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