Disclaimer/Data protection/Privacy policy/Security policy

Company Address

Peak Retreats Ltd

2.4 Central Point

Kirpal Road

Portsmouth PO3 6FH

Telephone

0844 576 0170

Opening hours

9am - 6pm Monday to Friday

(7pm in winter)

10am - 4pm Saturday

Disclaimer

We have made every effort to ensure that the information on this website is accurate and all information is updated regularly. However, all holidays are subject to availability and may be subject to price changes prior to confirmation of your booking.
We take great care to ensure brochure and website accuracy but services and facilities may change or be withdrawn and information may change. Prices for holidays change frequently. Whilst we check regularly to try to ensure that holidays are available at the prices shown, we cannot guarantee the availability of any holiday or transport arrangement at an advertised price. However, the current price will be given to you before you confirm your booking. All prices are in sterling unless otherwise stated.

Jurisdiction

All agreements will be made in England and are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

Prices shown may change and are subject to availability.

Data-protection / Privacy Policy

Peak Retreats Ltd complies with the UK Data Protection Act 1998; We are registered data controllers under this act.  We will retain details provided to us by you in order to enable your requests for bookings and information to be processed efficiently, to keep you informed of any relevant information relating to your booking and to analyse and understand better our customers' requirements. If you believe that we are storing details relating to you and that these are incorrect, please email us at bonjour@peakretreats.co.uk and we will correct them as soon as possible. This information will be stored in a central database, controlled by our administrative staff and will be accessible electronically. Security measures are in place to ensure that our customers' data is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time.
We may use the information you provide to tell you about other offers from Peak Retreats.

Cookies

'Cookies' are pieces of information stored on your hard drive by your browser which help our reservations systems to recognise who you are and what you wish to see, they also enhance your experience while using our site. Although Cookies do not contain personal information they do enable storage of information about preferences. Most browsers are automatically set to accept cookies, although you can refuse them if you choose.

External links

All the external links displayed on the Peak Retreats website are to non ABTA member sites at the exception of those displayed on our Why buy ABTA page  and of course to www.abta.com. Please note that ABTA protection does not apply to non-member sites.

Financial security

In the unlikely event of our insolvency, any money paid to us would be refunded to you by ABTA or monies may be transferred to another ABTA operator with whom you make alternative holiday arrangements. Thus your money and your holiday are fully protected. Our financial bonding arrangements with ABTA comply with the Package Travel, Package Holidays and Package Tours Regulations 1992.

Booking contract

Peak Retreats clearly display the booking contract that you must agree to before we can accept your booking. This can be found on the How to book pages under Fair trading terms.
If you would like to comment on any of our sites, please email us at bonjour@peakretreats.co.uk