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Peak Retreats are honoured to have been awarded for
the third year running the ‘Best Ski
Company’ at Guardian and Observer Travel
Awards 2011. Again we beat some tough competition to
the winners spot.
“Proving that small is beautiful for the third
year in a row is Peak Retreats which takes its guests
off the beaten piste to hidden resorts and villages
offering an authentic Alpine experience”.
As the most prestigious and longest running
independent travel survey, the 25th
Guardian and Observer Travel Awards 2011 proved
victorious for Peak Retreats.
This year thousands of readers from the Guardian and
Observer took part in the survey (20,000 people voted
last year). We are proud to be involved in
celebrating the fact that despite all the continuing
uncertainties in the world, the British travelling
public has not lost its spirit of adventure.
So, how does the survey work?
A coupon was published for three weeks in the
Guardian and the Observer and on guardian.co.uk
asking readers about their holidays. The data was
recorded by an independent company, Sample
Answers.
Readers were asked to rate the quality of service
they received on their holidays by ticking one of
four boxes- excellent, good, fair or poor. This
figure was then translated into a percentage. This
system allows us to compare small companies, assessed
on fewer coupons, with larger rivals. A threshold for
minimum number of votes was set at 1% of total votes
for that category. We are very pleased to announce
a score of 98.4% with 100% being truly excellent.
How we did
it?
Many ski companies, you may have noticed, tend to
focus their energies on the same old resorts and not
setting themselves apart from any other ski company.
Peak Retreats have found the niche market
taking its guests to smaller, more authentic French
villages of which many are not featured by other
British Tour Operators. Many are hidden gems offering
you the real Savoyard French Alps atmosphere but
connecting via lifts to the larger resorts. Some may
have seen it as a gamble, but it’s clearly paid
off and our clients thank us for offering them an
alternative to a lot of the concrete jungle resorts
out there.
With a dedicated team we make it our priority to
ensure our clients get the personal service they
deserve with a holiday to match. Each holiday is
tailored to our clients and their needs and
expectations. Due to this we have a high number of
repeat clients who have put our trust in us to
arrange their holiday. Being fully ABTA bonded we
offer our clients complete financial protection.
Other
Awards
As well as been voted no. 1 in October 2009, October
2010 and October 2011 for the ‘Best Ski
Company’ by readers of the Guardian and
Observer newspapers we were also voted ‘Best
Independent Ski Operator 2006’ and ‘Best
Tour Operator to France 2005’ by Maison de la
France (now Atout France), the French Tourist Office.
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