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Peak Retreats are honoured to have been awarded the
‘Best Ski Company’ at Guardian and
Observer Travel Awards 2009 beating some tough
competition to claim first place - proud are we
indeed.
As the most prestigious and longest running
independent travel survey, the 23rd
Guardian and Observer Travel Awards 2009 proved
victorious for Peak Retreats - and after a year of
challenges that was faced by all in the travel
industry.
This year almost 20,000 readers from the Guardian and
Observer took part in the survey (up from 17,000 last
year) just going to show how people are still valuing
their holidays even through difficult times. We are
proud to be involved in celebrating the fact that
despite all the continuing uncertainties in the
world, the British travelling public has not lost its
spirit of adventure.
So, how does the survey work?
A coupon was published for three weeks in the
Guardian and the Observer and on guardian.co.uk
asking readers about their holidays. The data was
recorded by an independent company, Sample
Answers.
Readers were asked to rate the quality of service
they received on their holidays by ticking one of
four boxes- excellent, good, fair or poor. This
figure was then translated into a percentage. This
system allows us to compare small companies, assessed
on fewer coupons, with larger rivals. A threshold for
minimum number of votes was set at 1% of total votes
for that category. We are very pleased to announce a
score 97.9%, with 100% being truly excellent.
How we did
it?
Many ski companies, you may have noticed, tend to
focus their energies on the same old resorts and not
setting themselves apart from any other ski company.
Peak Retreats have found the niche market
taking its guests to smaller, more authentic
French villages of which many are not featured by
other British Tour Operators. Many are hidden gems
offering you the real Savoyard French Alps atmosphere
but connecting via lifts to the larger resorts. Some
may have seen it as a gamble, but it’s clearly
paid off and our clients thank us for offering them
an alternative to a lot of the concrete jungle
resorts out there.
With a dedicated team we make it our priority to
ensure our clients get the personal service they
deserve with a holiday to match. Each holiday is
tailored to our clients and their needs and
expectations. Due to this we have a high number of
repeat clients who have put our trust in us to
arrange their holiday. Being fully ABTA bonded we
offer our clients complete financial protection.
Other
Awards
As well as been voted no. 1 in October 2009 for the
‘Best Ski Company’ by readers of the
Guardian and Observer newspapers we were also voted
‘Best Independent Ski Operator 2006’ and
‘Best Tour Operator to France 2005’ by
Maison de la France (now Atout France), the French
Tourist Office.
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