|
Once you have visited our website or read through our
brochure and selected your holiday…
|
|
In order to confirm your booking, we will need a
deposit of 25% of the total holiday cost (excluding
insurance premiums for which full amount is due at
time of booking). This deposit can be paid by cheque,
Visa, MasterCard or any debit card such as Switch or
Delta. In the case of credit cards, we make a1.85%
charge on all transactions in order to cover higher
bankcharges.
When you make your reservation over the telephone,
you will be given a reference which you should write
down in the appropriate box on the booking form.
Please note that when booking ferry crossing, it is a
legal requirement for the ferry operators to have
details of all passengers travelling, their surname,
forename, sex and ages of children under 17.
A confirmation/invoice will follow within 7 days of
you booking. It details what has been reserved, the
cost of your holiday, and the date by which the
balance is payable. Please check the details on the
confirmation carefully and contact us immediately if
you have any queries, as a binding contract will come
in force between us when we issue a confirmation
invoice.
|
|
We should be able to confirm your reservation there
and then but in some cases, we will need to call you
back. You can also hold options for up to 24 hours on
your selected accommodation. The option will expire
if we do not receive a completed form and deposit, as
outlined below. There is often considerable demand
for the same accommodation during the peak weeks so
it is advisable to book early to avoid
disappointment. We also recommend that you have
alternative choices and if possible other dates too.
|
|
|
The balance of your holiday is due no later than 8
weeks prior to
departure. If the booking is made less than 8 weeks
prior to
departure, the total cost of the holiday is payable
immediately. The
balance can be paid by cheque, Visa, MasterCard or
any debit card
such as Maestro or Delta. In the case of credit
cards, we make a
1.85% charge on all transactions in order to cover
higher bank
charges. We do not issue payment reminders but please
note that
any holiday which is not paid for by the balance due
date may be
cancelled without further notice and cancellation
charges applied.
|
|
Your travel documents will be sent to you two weeks
prior to your departure. These will include
accommodation vouchers with directions, ferry or
Eurotunnel travel reference, resort information and,
where applicable, ski extra vouchers and directions
(such as equipment hire, lift passes or ski school)
and insurance documents.
Booking conditions
Click here
to view our Fair trading Terms.
|
What's included in your holiday cost:
|
What's not included in your holiday cost:
|
|
|
Return Eurotunnel crossing from
Folkestone-Calais with FREE FlexiPlus upgrade
|
|
Ferry, Eurotunnel, Train supplements detailed
on ferry
page
|
|
|
All port taxes
|
|
Personal and motoring insurance premiums
|
|
|
VAT
|
|
Charges for facilities (unless otherwise
stated) e.g sauna
|
|
|
Accommodation as shown on your invoice
|
|
Local tourist tax
|
|
|
Meals at hotels (unless otherwise stated)
|
|
Personal items such as telephone, drinks, room
service
|
|
|
Electricity, heating, water and gas
|
|
Parking costs in resort
|
|
|
|
|
Any sport or activity equipment hire or lift
passes
|
|
|
|
Deposits requested at self-catering locations
on arrival
|
|
|
Credit card handling fees (1.85%) for deposits
and balances
|
|
|
Linen and end of stay cleaning for
self-catering (unless otherwise stated)
|
|
|
Reimbursement to apartment/chalet owners and
hoteliers for any damage to their property
|
To download our Booking Form in PDF format (Adobe
Acrobat required - please
click here for a link to the Adobe
website where you can download this very useful
application for free) click
here and choose 'Save As'
and then save the small document somewhere on your
machine
|
